Fraud Recovery Resources

Recovery Knowledge Center

Use these guides to understand what information matters, how scam cases are commonly structured, and how to prepare a review without exposing yourself to more risk.

Building a useful case timeline

A clear timeline is one of the strongest tools in a fraud recovery review. It should show when the first contact happened, how trust was built, when payments were requested, which payment methods were used, and when the suspected fraud became clear. Include dates, names, websites, phone numbers, email addresses, wallet addresses, bank references, usernames, platform names, and any promises that were made in writing.

The timeline does not need to be perfect before you ask for help. It simply needs to preserve the order of events. Even small details such as a changed domain name, a new account manager, a different wallet address, or a sudden tax or clearance fee can become important when the case is reviewed.

Why evidence quality matters

Scam recovery work depends on records. Screenshots, transaction confirmations, exchange withdrawal records, bank transfer slips, card statements, emails, contracts, chat logs, and receipts help show what happened and who may have been involved. Evidence should be kept in its original form when possible, with filenames or folders that make the sequence easy to follow.

Avoid editing screenshots in a way that removes timestamps, sender names, wallet addresses, or message context. If you need to hide unrelated personal information, keep an original copy somewhere secure and create a second redacted copy for sharing.

Protecting yourself from follow-up scams

Victims are often contacted again by people claiming they can recover funds instantly, unlock a frozen account, pay a blockchain tax, or issue a legal certificate. These follow-up scams usually create urgency and ask for another fee before any real action happens. Be cautious of anyone who guarantees recovery, asks for remote access, requests seed phrases or passwords, or insists that payment must be made through cryptocurrency, gift cards, or money transfer services.

How to prepare before your review

Preparation helps us understand your situation faster and reduces the chance that important records are missed.

Documents to collect

Transaction receipts, statements, and payment references
Emails, chat screenshots, call logs, and text messages
Websites, domains, account names, and profile links
Crypto wallet addresses, transaction hashes, and exchange records
Fake contracts, invoices, approval letters, or identity claims

Important safety steps

Stop sending additional funds until the situation is reviewed
Change passwords and enable two-factor authentication
Contact your bank, card issuer, or exchange when urgent
Do not share seed phrases, full card details, or banking passwords
Keep copies of all new messages from the suspected fraud network

Common warning signs

Many fraud schemes look different on the surface but use similar pressure tactics. Recognizing these patterns can help you avoid further loss.

Guaranteed returns

Investment offers that promise fixed high returns, risk-free profits, or special insider access are often designed to build confidence before withdrawal problems begin.

Withdrawal fees

Fake platforms may show a large account balance but demand taxes, insurance, account upgrades, or clearance fees before allowing a withdrawal.

Changing payment details

Requests to send money to new wallets, personal accounts, payment agents, or unrelated companies can indicate an attempt to hide the trail.

Remote access pressure

Scammers may ask to install screen-sharing tools, wallet apps, or remote access software. This can expose passwords, accounts, and identity information.

Impersonation

Fraudsters often pretend to be regulators, banks, grant offices, recovery companies, exchanges, lawyers, or law-enforcement agents.

Urgent deadlines

Pressure to act immediately is used to prevent careful review. Legitimate institutions usually provide verifiable channels and written procedures.

Frequently Asked Questions

Practical answers for people who need help after a scam, suspicious loan offer, unauthorized transaction, or cryptocurrency loss.

Can Trust Recovery guarantee that my money will be recovered?

No. Recovery depends on evidence, timing, the payment method, institutions involved, jurisdictions, and applicable law. We focus on careful documentation, tracing support, and a realistic recovery strategy.

What information should I prepare before contacting you?

Prepare transaction receipts, wallet addresses, bank references, names used by the suspected scammer, emails, phone numbers, websites, chat screenshots, dates, and a short timeline of what happened.

Should I keep communicating with the suspected scammer?

Avoid sending more money or sensitive documents. Preserve messages and payment requests, but do not provide passwords, remote access, full card numbers, or identity documents through unsecured channels.

Do you help with cryptocurrency scams?

Yes. We review wallet addresses, exchange records, transaction hashes, messages, and platform information to help organize a case file and identify practical reporting or escalation paths.

Can you help with loan and grant scams?

Yes. We review fake approval letters, advance-fee requests, suspicious domains, payment instructions, and impersonation tactics used in fraudulent loan and grant schemes.

Is my case handled privately?

Confidentiality is central to our process. We ask only for information relevant to the review and advise against submitting highly sensitive identity or login information through website forms.

What should I do if the scammer is still contacting me?

Keep copies of every new message, avoid sending more money, and do not share additional documents. If threats are involved, consider contacting local law enforcement or the relevant financial institution immediately.

Can I submit screenshots and documents through the website?

The public forms are designed for basic case information only. After initial contact, we can discuss safer ways to share relevant records if they are needed for review.

How long does a review take?

Timing depends on the complexity of the case and how organized the records are. A simple first review can move quickly, while multi-platform or cross-border matters may require more document preparation.

Do I need to contact my bank first?

If a bank card, wire transfer, ACH payment, or unauthorized account activity is involved, contact your bank or card issuer as soon as possible. Early notification can preserve dispute or fraud-reporting options.

What makes a recovery case stronger?

Strong cases usually have clear payment records, timestamps, written promises, identifiable accounts, platform data, and a consistent timeline. The sooner records are preserved, the easier they are to organize.

What information should I avoid sending?

Do not submit passwords, seed phrases, full card numbers, bank login credentials, SSN, or identity documents through public website forms or live chat.